Privacy Policy
Privacy Policy for Optimum LED Photon Therapy Facial MASK
Last Updated: October 2025
At Mocha All Day, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our products, services, and website. By using MAD products and services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, address, email, phone number, and payment details when you make a purchase or create an account.
b. Device Information:
- Information about your device when using our website or app, including IP address, browser type, and operating system.
c. Usage Data:
- Details on how you interact with our website, products, and services (e.g., time spent, pages visited, and features used).
d. Health-Related Information (Optional):
- If you choose to share, we may collect skin-related data to help personalize your skincare recommendations. This information is used strictly for improving user experience and is not shared without consent.
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2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our products, services, and user experience.
- Send promotional materials, special offers, and updates (only if you opt-in).
- Conduct analytics to enhance product performance and website functionality.
- Comply with legal obligations and protect against fraud.
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3. Sharing Your Information
We respect your privacy and will never sell your personal data. However, we may share your information with:
- Service Providers: Trusted third parties that assist with payment processing, shipping, and marketing.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
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4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access protocols. However, no online system is 100% secure, and we cannot guarantee absolute security.
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5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: Request access to the personal data we hold about you or request corrections to inaccurate information.
- Data Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails or contacting us directly.
- Data Portability: Request a copy of your personal data in a portable format.
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6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
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7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
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8. Children’s Privacy
Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.
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9. International Data Transfers
If you are accessing our services from outside Canada or the US, please note that your information may be transferred to, stored, and processed in a country with different data protection laws. By using our services, you consent to this transfer.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
